This VICKY TROP masterclass provides you with relevant and tactical knowledge and skills so that you can develop a customer strategy (CX) to strengthen your brand reputation and convert customers and event attendees into brand champions.
In this masterclass you will:
→ Identify the difference between CX vs customer service
→ Explore the value of CX
→ Determine what makes a great CX
→ Master seven CX best practices
→ Discover CX humanisation
WHO SHOULD ATTEND THIS MASTERCLASS?
You should attend this masterclass if you are a:
→ Start-up or established small to medium business
→ Business owner or manager
→ Person who runs events for your business or workplace
→ You want to grow your event or business and amplify customer relationships building long life customers who advocate for your business
This masterclass includes:
→ 2-Hour masterclass with industry authority, VICKY TROP
→ VICKY TROP masterclass workbook
→ Light refreshments for in-person events
$497 + GST
TERMS AND CONDITIONS
Event terms and conditions can be viewed here.
“Start your event brilliance journey!”Add to cart